PMS ® Repair and Calibration Services
Our service technicians are professionally trained to calibrate your instrument to the best possible condition. Our software control system automates key steps to ensure consistent calibration results every time. This ensures that each calibration service and result is consistent with factory calibration and can be performed anytime and anywhere.
PMS™ has direct companies in every market
Our calibration services include:
- Calibration and verification/verification and adjustment back to factory standards
- ISO 9001:2015
- ISO 17025
- Each device comes with a calibration certificate
- Preventive Maintenance
- Technical and software support
- Equipment inspection (data before and after adjustment can be obtained)
- NIST traceable
We offer a variety of services to reduce costly downtime. You can contact us for information about the following services:
- On-site calibration
- Dedicated PMS technical engineers take care of your equipment all year round
- Service contracts for on-site service and depot service
All calibrations are done according to ISO guidelines. PMS provides excellent counting efficiency testing for first channel sensitivity. For pharmaceutical applications, particle counters must be calibrated to the stringent standards of ISO 21501-4:2018 , which includes verification and setup of flow rate, counting efficiency, particle size, resolution, signal ratio, and zero count measurements. Each calibration is fully documented using NIST-traceable standards and each instrument is accompanied by a corresponding calibration certificate.
Other software resources
We provide moderate assistance and listen to the voices from our customers:
Last week, our company’s liquid particle counter malfunctioned, and I immediately made a number of requests to the PMS customer service department. When they troubleshoot the problem, they discovered it is a problem they have never encountered before. The only engineer who had dealt with this problem, Rick H, was on vacation at the time, but he not only helped to solve this difficult problem immediately, but also completed it within the working time we required. A huge thank you to Rick and the entire customer service department. Thanks again for your help! – Bret Barron
I am the metrology supervisor at (company name kept confidential) been a pleasure working with Rob and I very much look forward to continuing to work with him in the future.
– Anthony Bettencourt | St. Supervisor, Metrology
**We only work on PMS instruments. We do not provide any service (calibration, repair, etc.) for any non-PMS instruments