Submit a Support Ticket
Welcome to Particle Measuring Systems’ Software Support portal. We’re here to assist you with any software-related issues or questions.
To help us serve you better, please provide the information in the form on the left. A ticket will be created with this information and will be identified by the 1-5 word Subject field.
For PMS instrument repair or calibration , please click here .
What to Expect
Our dedicated support team will review your request and respond within one business day.
Additional Resources
While you wait for a response, you may find these resources helpful:
PMS Particle Counter Repair and Calibration : Submit a ticket for instrument repair or calibration
PMS Hardware Technical Support : Submit a ticket for technical support (this is NOT for hardware Repair or Calibration )
PMS Facility Monitoring System (FMS) Support : Submit a ticket for FMS-related support
Software Download Center : Download your purchased software here
User Manuals : Download the latest documentation for your software
Video Tutorials : Watch step-by-step guides for common procedures
Knowledge Library : Access our comprehensive database of articles and troubleshooting guides
Contact Information
For urgent matters or if you prefer to speak with a support representative directly:
Phone : +1 303-443-7100 (United States)
Email : ssupport@pmeasuring.com
Local Contact and General Info: www.pmeasuring.com
Thank you for choosing Particle Measuring Systems. We’re committed to providing you with the highest level of support to ensure your contamination monitoring systems operate at peak performance.